Privacy Policy

Last updated: November 23, 2025

1. Introduction

Welcome to VitePic ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered product photography service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and email address when you create an account
  • Payment information (processed securely through third-party payment processors)
  • Profile information and preferences
  • Communications with our support team

2.2 Usage Information

We automatically collect certain information about your use of our service:

  • Images you upload for processing
  • Processing history and preferences
  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature interactions

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our AI-powered photo processing service
  • Process your images and deliver enhanced results
  • Manage your account and subscription
  • Improve our AI algorithms and service quality
  • Send you service-related communications
  • Provide customer support
  • Comply with legal obligations

4. Image Processing and Storage

When you upload images to VitePic, we process them using our AI algorithms to enhance backgrounds, add shadows, and apply color grading. Your images are:

  • Processed securely on our servers
  • Stored temporarily for processing and delivery
  • Automatically deleted after 30 days unless you choose to save them
  • Never used for training our AI models without explicit consent
  • Never shared with third parties without your permission

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in our operations (under strict confidentiality agreements)
  • In connection with a business transfer or acquisition

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent for data processing

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

9. Third-Party Services

Our service may integrate with third-party services for authentication, payments, and analytics. These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service after any modifications constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

VitePic Support

Email: privacy@vitepic.com

Website: Contact Sales